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Managing a Newly-Remote Team During the Pandemic

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Talent Management

In recent weeks the outbreak of COVID-19 has grown in many parts of the world. In response to this, many government and public health officials have asked that only essential workers travel to workplaces. This has resulted in countless office-based teams suddenly having no choice but to work remotely from their homes.

While remote and flexible work arrangements have become more common in recent years, few companies were set up to support a 100% remote workforce. If you’ve suddenly found yourself managing a team remotely, here are some tips to help with this “new normal”.

Technology and Tools

One of the first steps is to ensure your newly-remote team has the technology and tools needed to carry out their work remotely. Talk to your employees and ensure they have a reliable computer (or if they have a work-issued laptop, that they’ve brought it home with them). Ensure they have the required software to set up a remote connection to the office, if applicable. And if you’ve begun using online tools for the first time like Zoom, Slack, or Microsoft Teams, ensure your team knows how to get help if they run into technical problems.

Communication

When your team members are used to walking into each other’s offices and having face-to-face meetings, making the switch to phone calls, emails, and instant messaging can feel strange at first. Make it clear that your team members are encouraged to contact each other as needed and encourage them to contact you as well. It’s also a good idea to set regular one-on-one meetings with your team, whether via video conferencing or over the phone.

Set Expectations

In this unprecedented situation, it’s important that your team members clearly understand what’s expected of them. In the ever-changing environment of the COVID-19 pandemic, priorities may have shifted from where they were weeks or even days ago. As a manager, it’s important to focus on deliverables at this time.

Support your Team

Keep in mind that your team members are likely under a lot of stress. They may be worried about their own health or that of their loved ones, and may have economic concerns. Reach out to your employees to understand their concerns, and to find ways for the company to support them.

Here to Help

If you are struggling during this trying time, Honiva Consulting Ltd. is here to help. If you have questions surrounding how to manage your staff during this time, are unsure of financial aid programs and employee management options to keep your business afloat, or need help navigating swiftly-changing labour legislation, do not hesitate to contact us. At this time we are extending our payment terms to enable business owners the flexibility they need to navigate the new unknown and receive the information they need to make critical decisions without exposing themselves to legal risks that could derail future recovery and rebuilding efforts.

We can be reached for a free confidential consultation at +1-403-470-5350 or [email protected].

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